We make the call to your insurance company so you never have to. From inspection to approval to a finished roof, we take the entire burden off your back.
No cost. No obligation. We come to you.
We contact your insurance company on your behalf. You do not have to say a word. The insurance company reaches out to you and we handle everything from that point forward.
Our inspectors are trained to catch damage that standard assessments overlook. We get you what you are actually owed.
Run by Enrico F. Feola. Fully licensed and fully accountable.
HIC.0704226What We Do
Most homeowners have no idea how to navigate an insurance claim and insurance companies count on that. We level the playing field.
We come to you and assess your roof thoroughly including damage that standard inspections routinely miss. No charge to get started.
We specialize in identifying and documenting storm, wind, and hail damage the right way so your claim is backed by a solid record.
We handle everything. Filing, adjuster communication, follow ups, and negotiations. You will not have to make a single call.
Once approved we handle the installation with quality materials and clean workmanship. From your first call to your finished roof.
The Process
A lot of people are surprised to find out they do not have to deal with their insurance company at all. That is exactly how we set it up.
You give us a call or fill out the form. That is the one and only call you need to make. Everything else is on us from here.
We come out, get on the roof, and document every bit of damage. We use high tech software combined with real in person measurements to make sure everything is accurate, fair, and backed up.
We pick up the phone and open the claim on your behalf. Your insurance company then reaches out to you directly. You are informed the whole way through without having to fight for anything yourself.
We handle the adjuster, the paperwork, the back and forth, and the negotiations. Our job is to make sure you get what you are owed without the stress of doing it yourself.
Once the claim is approved we schedule and complete the installation. Quality work, clean site, and a roof built to last.
Our Work
Real damage we have documented. Real roofs we have replaced. This is what we find and what we deliver.
Real Reviews
Pulled directly from our Facebook page. Real people and real results.
"Prime helped my grandmother get a new roof. And the best part is she didn't have to pay a penny!"
"Rick was professional, responsive, and made the whole process easy. Highly recommend!"
"Very professional throughout the entire process and was a pleasure to work with."
"Great service, handled everything quickly and got me way more than I expected. Highly recommend!"
"They got me a new roof with ease! Rick's professionalism, communication, and attention to detail made everything smooth and stress free."
"These guys are top tier. Fully recommend."
Get In Touch
Tell us a little about your situation and we will take it from there. One conversation is all it takes.
How It Really Works
Most homeowners have never filed a roof claim before. Here is exactly what happens and where we step in at every stage.
A storm, high winds, or hail hits your home. The damage may not be obvious from the ground. Lifted shingles, granule loss, and cracked underlayment are easy to miss with an untrained eye.
Most homeowners do not realize they have a valid claim for months or even years after it happens.We come to your home at no cost and inspect the roof from top to bottom. We use high tech software and real in person measurements to document every point of damage accurately. Not just the obvious stuff but the subtle signs that adjusters are trained to minimize.
This is the documentation that separates a full approval from a partial one.We pick up the phone and file the claim on your behalf. You do not have to call anyone. Your insurance company will then reach out to you directly to confirm the claim is open. That is the extent of your involvement at this stage.
How a claim is filed on day one has a major impact on what gets approved.Your insurance company sends their own adjuster to look at the roof. We are there with you for this visit. We walk the roof right alongside them and make sure every documented item gets acknowledged. Nothing gets glossed over on our watch.
Having someone in your corner during the adjuster visit often changes the outcome significantly.Once the adjuster submits their report we go through it line by line against our own documentation. If anything was missed or undervalued we push back with evidence and request a supplement. We do not accept a number that is not right.
You deserve what you are owed, not what is easiest for the insurer to pay.Once the claim is approved we take care of the full installation. We coordinate everything, keep you in the loop, and leave your property clean when the job is complete. You made one call. We did the rest.
From first inspection to finished roof, the whole process is on us.From the Field
"I have been on hundreds of roofs. The ones that concern me most are not the ones with obvious missing shingles. It is the ones that look completely fine from the street."
After a windstorm your roof might look completely normal from the ground. No missing shingles, no visible gaps. So most homeowners assume they are fine and move on. That is exactly the problem.
Wind damage is sneaky. It lifts shingles just enough to break the seal but not enough to blow them off. It loosens flashing. It creates small cracks in the underlayment that will not show up as a leak for months or sometimes years. By the time you notice a water stain on your ceiling you are looking at a much bigger problem than a simple roofing claim.
Here is what I tell every homeowner. Your insurance policy covers wind damage and that coverage has a time limit on it. Most policies require you to report damage within a certain window and once that window closes you lose the right to file. The storm happened. The damage is real. But if you do not act you absorb the cost yourself.
Getting checked after a significant wind event is not about being paranoid. It is about protecting an investment you have already made. A 30 minute inspection could be the difference between a full roof replacement covered by your insurance company and a five figure bill out of your own pocket. There is no good reason to wait.
Schedule a Free InspectionNo Insurance? No Problem
Not everyone goes through insurance and that is completely okay. We work with homeowners on retail roofing all the time. Whether your claim was denied, your deductible is too high, or you simply do not have coverage, you still deserve a quality roof at a fair price and that is exactly what we deliver.
Here is how retail roofing works. We come out to your home, take real in person measurements, and use high tech software to put together an accurate quote. We do not guess and we do not pad numbers. We work hard to match competitive pricing in the area because we take pride in being fair to every customer, not just the ones going through insurance.
At the end of the day our reputation is built one roof at a time. Whether it is a full replacement or a targeted repair, we show up, we do the work right, and we stand behind it.
We get on your roof and measure it ourselves. Combined with our software this gives you a quote that is accurate and fair.
We use professional grade software to build out your estimate so there are no surprises when the job starts.
We work hard to match what others charge in the area. We are not the cheapest but we take pride in our work and it shows.
Insurance job or retail job, the materials and the workmanship are the same. Every customer gets our best.
No insurance needed. Fill out the form below and we will come out, take our measurements, and get you a honest quote with no pressure attached.
Reach Us
Storm damage does not wait for business hours and neither do we.
Fairfield & Hartford County and Surrounding Areas
HIC.0704226
State of Connecticut
Always Available
7 Days a Week